A little guidance.
A smoother start.

Open Widget in your dashboard, copy the embed script, and add it before the closing </body> tag on your site. Set the allowed domain to your live hostname. Your website builder must support custom code.

Open Knowledge, enter your website URL, and scan your public pages. Review and edit the extracted information. You can also add manual knowledge for anything missing.

Use the test chat in your dashboard to try common customer questions. Review the answers, adjust the knowledge and settings, then install your widget.

Paid plans include a monthly AI credit allowance. Credits are used when the AI model answers. When they run out, manual answers and safe fallbacks can keep chat available. You can buy credit packs from Billing for additional usage.

Free accounts can capture leads and use site-trained and manual answers. Leads beyond the visible lead allowance stay hidden until you upgrade. Platform AI-written replies require credits or your own API key. See current free-plan limits.

Open Billing in your dashboard and select Manage billing. The billing portal lets you update your payment method, manage your plan, and cancel future renewals.

Check that the embed script has the correct public agent ID and your page's hostname matches the allowed domain. Review your account and plan status, then check the widget's install status in your dashboard.

Check your scanned knowledge and approved manual answers. Add or correct the information, then test the question again in your dashboard before sharing the widget.